HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Your order will arrive within 48 hours. If you order before 12PM you will recieve your order the next day as long as it is not Christmas time. You will be able to track your order to see when it is arriving. However, you may receive your tracking number after your order has been delivered.

There are multiple shipping methods available at discount which are exclusive to Portwest branded products. Such as next day gauranteed, next day before 10:30AM, Saturday delivery etc.
HOW DO I MAKE SURE I ORDER THE RIGHT SIZE?
You can view the size chart for that particular product in the product description section.

For Respirators/Masks - 80% Of People will fit into a medium sized mask. Those who require small or large will know from past experiences they may have had with hat's, glasses, helmets, or other items that end up not fitting their head.

We also offer free returns so if you need to exchange your item then you can for no additional cost. You don't even need a printer.
HOW DO I MAKE A RETURN?
To give you peace of mind, we made returning very easy.

Simply visit the Returns Centre by clicking "RETURNS" in the top left of our site.

No printer is required to return something, you can also return it at over 9000+ drop off locations.
WHAT IS THE RETURN POLICY?
You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it (unless you recieved the item damaged or defected).

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

For more information visit the Returns Centre by clicking "RETURNS" in the top left.
WHAT DO THE DIFFERENT SAFETY RATINGS MEAN?
An explanation of the safety ratings will be in a tab in the products description.
CAN I MAKE CHANGES TO AN ORDER I ALREADY PLACED?
If you need to make changes to your order email us or call us. Bare in mind that your order may have already been dispatched, if this is the case we cannot change your order but give us a call and we can help you out.

sales@voltppe.co.uk
0117 284 0610
CAN YOU DO WHOLESALE/BULK ORDER DISCOUNTS?
If you are a registered Business you can apply for a free trade credit account. You can do this in the top right of our website.

Trade accounts have the option to pay within 30 days and also have access to tiered quantity discounts.

For more information visit the Apply for a credit account page.
WHERE ARE YOU LOCATED?
We are located in Bristol and have a store in Fishponds.

Store Address:

VOLTPPE
593 FISHPONDS ROAD
BS16 3AA
FISHPONDS
BRISTOL

Come on in and say hello...
DO YOU HAVE EVERYTHING IN YOUR STORE?
We have limited stock in our store due to the store being quite small. You can see if a product is in-stock in-store by going to the product page. You can also give us a call.

If we do not have something in store remember that we can get it in-store within 48 hours - 24 hours if you order before 12:00 midday

DURABILITY GUARANTEE

With our comprehensive Durability Guarantee, you can trust that our products are built to last.

IN-DEPTH TRACKING UPDATES

Stay in the loop with our seamless tracking system. Enjoy real-time updates on your order, from processing to delivery.

CUSTOM PRICING

We understand the unique needs of businesses. That's why we offer custom pricing options tailored to fit your organization's requirements.